Video updates briefly once

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Brief summary:

When using our platform to create or edit videos, you might experience a brief moment where the video seems to update itself. This is a natural part of the process and doesn't indicate any issues with our system. It's important to remember that video update moments are a normal aspect of the video streaming process and not a cause for concern. The process is so fast that it rarely impacts viewers, providing them with a seamless viewing experience.

In this help article, we will explain why this occurs.

Why Video Update Moments Occur:

After you've finished creating or editing your video, our platform processes the changes and prepares the video for streaming. This brief moment of updating is the video transitioning from being played on our frontend to being streamed from our servers. This ensures that you and your viewers receive the best possible playback experience.

What to Expect:‍

During this video update moment, you might notice the video briefly pause or buffer. This is normal and should only last around a second. Once the video has finished updating, it will resume playing smoothly from our servers.

Rare Occurrence for Viewers:‍

In most cases, your viewers will not even notice the video update moment, as the process is incredibly fast. It almost always happens before the video is sent out to be viewed, ensuring a seamless experience for the audience. The likelihood of a viewer encountering this brief pause is quite low, so there's no need to worry about it impacting their enjoyment of your video messages.

Viewer Experience Enhancement:‍

These video update moments are actually designed to enhance the overall experience for your viewers. By ensuring that the video is properly processed and streamed from our servers, your viewers will enjoy a smoother and more reliable playback experience without any major interruptions.

Video update moments are a normal part of the video creation and editing process on our platform. They ensure that your video is properly processed and optimized for streaming to provide the best experience for you and your viewers. If you have any additional questions or concerns, feel free to contact our support team for assistance.

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