We offer a free 14-day trial to MailVideo. Once your free trial expires, the following will happen:
Subscription Required
To continue using MailVideo, you will need to upgrade your account to a paid plan. You can learn more about our subscription plans on our pricing page.
Video Storage Period
Videos you have created during the trial will be stored for 3 months after your trial expires. After that, your videos will be deleted and cannot be restored. That means that you and people you have shared the video with will no longer be able to watch the video.
CRM Integration Data
If you have been using one of our CRM-integrations, you might see that “video created” and “video seen” activities are listed in your CRM’s activity tab. This information is stored in your CRM and will not be affected when your trial expires. However, once the video gets deleted, you will no longer be able to see the video that is connected with the activity.
What You Can Do
Before Your Trial Expires
- Download Important Videos: Save copies of any critical videos locally
- Upgrade Your Plan: Subscribe to a paid plan to maintain access to all features
- Export Data: Save any important analytics or CRM integration data
After Trial Expiration
- 3-Month Grace Period: Your videos remain accessible for viewing for 3 months
- Upgrade Anytime: You can upgrade to a paid plan during the 3-month period to regain full access
- Data Recovery: Contact support if you need assistance with accessing your content during the grace period
Important Timeline
- Day 0: Free trial expires
- Days 1-90: Videos remain viewable but account is locked
- Day 91+: Videos are permanently deleted and cannot be recovered
Upgrading Your Account
To avoid losing access to your videos:
- Visit the pricing page
- Choose a plan that fits your needs
- Complete the upgrade process
- Regain full access to all features and content
Need Help?
If you have questions about your trial expiration or need assistance upgrading your account, our support team is here to help. Contact us before your videos are deleted to ensure you don’t lose important content.