MailVideo works best with modern web browsers that support the latest web technologies for video recording and screen capture. Here’s a comprehensive guide to browser compatibility.
Fully Supported Browsers
Google Chrome (Recommended)
- Status: ✅ Fully supported
- Minimum Version: Chrome 60+
- Features: All recording modes, screen sharing, camera access
- Why We Recommend: Best performance and stability for video recording
Mozilla Firefox
- Status: ✅ Fully supported
- Minimum Version: Firefox 60+
- Features: All recording modes, screen sharing, camera access
- Notes: Some advanced features may have slight differences in UI
Microsoft Edge (Chromium-based)
- Status: ✅ Fully supported
- Minimum Version: Edge 79+
- Features: All recording modes, screen sharing, camera access
- Notes: New Edge based on Chromium works great
Brave Browser
- Status: ✅ Supported
- Minimum Version: Brave 1.0+
- Features: All recording modes with privacy settings adjusted
- Notes: May need to adjust privacy/security settings for optimal performance
Limited Support
Safari (macOS)
- Status: ❌ Not recommended for recording
- Issues: Limited WebRTC support, no screen recording capabilities
- Alternative: Use Chrome or Firefox on Mac for full functionality
- Notes: Can view shared videos but cannot record new content
Opera
- Status: ⚠️ Limited support
- Features: Basic functionality may work
- Recommendation: Use Chrome or Firefox for better experience
Mobile Browsers
Mobile App
- iOS: MailVideo mobile app available on App Store
- Android: MailVideo mobile app available on Google Play Store
- Features: Camera recording, upload from gallery, video sharing
Mobile Web Browsers
- Support: Limited functionality
- Recommendation: Use the dedicated mobile apps for best experience
Browser Requirements
To use MailVideo effectively, your browser must support:
- WebRTC: For real-time video and audio capture
- Screen Capture API: For screen recording functionality
- Modern JavaScript: ES6+ features
- Secure Context (HTTPS): Required for camera and microphone access
Troubleshooting Browser Issues
If Recording Doesn’t Work:
- Update Your Browser: Ensure you’re using the latest version
- Check Permissions: Allow camera and microphone access
- Clear Cache: Clear browser cache and cookies
- Disable Extensions: Try disabling browser extensions temporarily
- Check Settings: Review browser privacy/security settings
Performance Issues:
- Close unnecessary browser tabs
- Disable hardware acceleration if experiencing glitches
- Check available system memory
- Update graphics drivers
Browser Settings for Optimal Performance
Chrome Settings:
- Go to Settings > Privacy and Security > Site Settings
- Allow Camera and Microphone for MailVideo domain
- Ensure JavaScript is enabled
Firefox Settings:
- Go to Preferences > Privacy & Security
- Set permissions for Camera and Microphone
- Allow autoplay for MailVideo domain
Why Safari Isn’t Fully Supported
Safari has limitations with:
- WebRTC implementation differences
- Screen sharing API restrictions
- Microphone/camera permission handling
- Video codec compatibility issues
For Mac users, we strongly recommend using Chrome or Firefox for the full MailVideo experience.
Getting Help
If you’re experiencing browser-related issues:
- Try switching to Chrome or Firefox
- Update to the latest browser version
- Clear browser cache and data
- Contact our support team with your browser version and operating system details
Future Browser Support
We continuously monitor browser development and update our compatibility as new versions are released. If you’re using a browser not listed here, it may still work but isn’t officially tested or supported.